Cornilleau & Garlando Table Delivery Info
Lead time is 2 - 3 days for 95% of postcodes but can take longer for outlying areas. Unless your order is for a school or business, you will receive an e-mail and/or SMS message from our carrier inviting you to arrange the delivery online. If you choose not to book your delivery online then you will receive a call from our carrier within the next 24 hours to arrange a delivery date using our carrier's delivery postcode matrix. This is also how all deliveries to schools and businesses are arranged. Once a delivery date has been agreed, you will be contacted again 1 working day prior to the agreed delivery date to advise the 2 hour estimate within which the delivery should take place - this can be between 7am and 7pm. Note: the slot is determined by the delivery company based on their planned route. Therefore it is not possible to choose or change the slot. The crew will endeavour to arrive within the 2 hour window notified but this should be viewed as a guide rather than a guarantee.
Tables require simple assembly by two able-bodied adults and can take around three quarters of an hour to put together. An assembly service is available at extra cost - contact us for more details.
Usually the delivery guys are happy to deliver to a ground floor room or garden - assuming that access is short and straightforward. The table will be unpacked and you will be asked to sign to say that all parts have been received in good order (if you request the table to be left packed, we won't be able to uphold any subsequent claims for damage).
Cancelled and Failed Deliveries
If the delivery team arrive at your premises on the pre-agreed date but there is no-one to receive the goods, all possible efforts will be made to contact you. If you cannot be reached and there is nowhere suitable to leave the table then you will still be invoiced for the actual delivery charge. Any change to a delivery date once the slot has been allocated will result in the full delivery cost being payable (£48.50 + VAT). This charge will also be payable for any missed deliveries - i.e. not being home to accept the goods at the agreed time.